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December 06 2017
By Michaela Peacock

Michaela writes for routeone and Group Tourism & Travel magazines

National Express West Midlands
launches bus routes consultation

National Express West Midlands is again asking locals to help improve bus services in the south of the Birmingham, by launching a consulation – Anyone can fill out the consultation on the NatEx Bus website. Or there are paper copies at its travel shops, bus stations and libraries.

In July this year, 5,000 customers got in touch with the operator in a south Birmingham route consultation. Now it is asking passengers in more detail about their preferences to help them finalise how services will look next year.

Tom Stables, Managing Director of National Express West Midlands, says: “I’d like to thank all the thousands of people who gave us feedback in the summer about bus routes in south Birmingham. The network planning team have used this information to draw up options for how services might work better.

“Traffic congestion is a serious issue for our customers. It slows down their journeys to work, education, healthcare and leisure opportunities.

“And our network needs to respond to the ever-changing nature of this region. New housing, employment and changes to where people want to go means we need to react to - and predict - new travel needs.”

National Express West Midlands is also working closely with Transport for West Midlands and Birmingham City Council to overcome delays caused by increasing traffic.

The three organisations are collaborating on modifications such as tweaking traffic light phasing, enforcing bus lanes and introducing some new bus lanes at congestion hotspots.

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