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routeone Issue 702 - 9 August 2017

spotlight Operational Management Technology Operators are becoming more reliant on technology to assist with day-to-day operations, a trend that shows no signs of slowing down. You should use this to your advantage; there are numerous digital based products available offering solutions to enable maximum output for coach and bus operators, leaving you to concentrate on running the business. Driving efficiency Products offering a wide range of solutions to time-consuming administrative duties are available – with many suppliers offering training packages to ensure the software can be used at its peak efficiency. Real-time GPS technology can be installed to keep an eye on the locations of your vehicles, as well as telematics software to monitor driving behavior. Walk-round apps are also available, which means reports are done in real time. This not only reduces cost, but also increases efficiency as well. Passenger experience On-board wi-fi is an attractive pull factor for passengers, and will open up the option to install more digital technology in the future. Installing CCTV technology can help improve the customer’s experience as they can relax and feel safe on board, and live CCTV footage can also be sent straight to the depot’s control room via wi-fi. Making life easier Other options designed to make an operator’s life easier include real-time tachograph downloading and service scheduling through specialist software – including journey planners helping you to fill empty leg journeys. This is just a taster of what’s on offer. Our suppliers offer a range of products created around making your operation run more efficiently, while reducing costs, and improving amenities for your staff and customers. With technology advancing at a faster rate than ever, there are many options on the market for coach and bus operational needs. You can often drive efficiency gains and make travelling by coach and bus more appealing Michaela Peacock / Journalist 9 AUGUST 2017 ROUTE…ONE.NET / 31


routeone Issue 702 - 9 August 2017
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