Shaun Ritchie and Glenn De Sousa have moved up the career ladder to become Operations Director and Commercial Director respectively at Oxford Bus Group
Oxford Bus Group has promoted an ex-driver and former intern to director positions.
Shaun Ritchie (pictured right), who started out as a driver, will become Operations Director, while Glenn De Sousa (pictured left) marks a career progression from trainee to Commercial Director.
Mr Ritchie will move from Head of Operations at the Go-Ahead-owned Group, which comprises Oxford Bus Company, Thames Travel, Carousel Buses, Pearces Coaches, and Pulhams.
He took to the wheel with Go North East in 2006 and, after moves up the career ladder, joined the Oxford team in 2018 as Express Services Manager before becoming Operations Manager.
The operator notes he was significantly involved in the growth of Carousel Buses after it took over Arriva’s network in Buckinghamshire, the integration of Pearces Coaches and in the electrification of the Oxford depot.
“In the 20 years I’ve worked at Go-Ahead, I’ve seen how the business operates from various perspectives,” Mr Ritchie says. “As a driver, I understood the fundamentals of excellent customer service, and from there, coming to Oxford has allowed me to take on a more overarching role.
“There are strong opportunities for career progression at Go-Ahead, and it’s been a brilliant journey so far and I’m looking forward to continuing to deliver operational excellence across our network.”
Mr De Sousa joined Go-Ahead in 2019 after completing a Transport Management course.
Following a rapid progression within the business, he was made Head of Commercial in 2024.
He was also key in the Oxford depot electrification process and expansion of Carousel Buses, and is credited with several improvements to the network through Bus Service Improvement Plan funding.
Mr De Sousa says: “I’m delighted to take the next step in my career and thank my colleagues for their support and guidance throughout. It’s an exciting time at Oxford Bus Group and I’m looking forward to helping continue to improve our network and service for our customers.”
Luke Marion, Managing Director of Oxford Bus Group, adds: “I’d like to congratulate Shaun and Glenn on these thoroughly deserved promotions, having both played instrumental roles in the growth of the company in recent years.
“As a business, we are committed to developing talent, investing in colleagues and providing clear pathways for career development and progression.
“Shaun and Glenn are excellent examples of what can be achieved when support is aligned with hard work and dedication, which Shaun and Glenn have in abundance.”
