Demand-responsive transport (DRT) has the potential to reduce traffic by up to 30%, a report from Boston Consulting Group claims.
Analysts have studied four on-demand, dynamically routed multi-passenger projects over a year. They found that their flexibility and convenience improve the user experience over fixed-route buses.
The report notes that shared DRT complements existing bus routes, while ride hailing services such as Uber compete with them. However, collaboration between operators and local authorities is necessary for DRT to prosper.
Researchers add that it is “here to stay” as “a game-changing tool.” DRT also provides huge quantities of data, further enabling the concept to grow. It also brings benefits to air quality and congestion reduction.