The Mayor and Transport for London (TfL) have set out plans for new investment in buses to help meet the rising demand of the city’s rapidly growing population.
TfL’s new Business Plan includes investment in 500 extra buses and provide an extra 2.9m customer journeys a week.
There will also be 200m investment in bus priority schemes â€“ including extra bus lanes, ‘bus only’ turns, and the extension of bus lane operational hours â€“ to improve reliability.
Also, 25m over seven years will be spent in customer service training for bus staff. This will include a review of the BTEC qualification â€“ London’s mandatory training programme for new drivers â€“ to enable TfL to improve the customer care training of around 25,000 staff including new and existing drivers, supervisors and controllers.
The plans are part of TfL’s draft Business Plan which will be considered at the TfL Board on 10 December.
The investment will improve buses, especially in outer London where around 80% of bus journeys take place.