Concern over disabled access to bus and coach stops

The Minister responsible for disabled people is leading calls for councils to make bus stations and stops more accessible to disabled travellers, after it has emerged that more than a third of stops (37%) used by the UK’s main coach operator cannot accommodate wheelchair users, despite its fleet being able to carry them.

National Express stops at almost 1,200 coach stops across the country, but 436 have so many restrictions, that they prevent drivers from using their lifts to carry wheelchair users aboard. Some are left unable to board the coach as a result.

The vast majority of these stops are owned by local authorities and have a legal responsibility.