First’s updated bus app offers single fares lookup

Bus users in the West of England are now able to look up the cost of single journeys on First buses before boarding, thanks to an update of its app for Apple and Android. The app now offers fare information for single journeys alongside timetables, allowing users to plan a journey and know how much it will cost in advance. .

Since its 2013 launch the app has seen 325,000 downloads, with an average of 45,000 visitors every day. Says First West of England MD Paul Matthews: “We want our fares to be as transparent as possible and we’ve done a great deal to improve things on that front. The new version of the app is being trialled here. If it’s popular First will extend the enhancement to other regions.”