Transport for London’s (TfL) annual London Bus Awards, held on 12 June, have recognised customer service, going above the call of duty and championing accessibility among staff. .
The Awards celebrate everyday successes and achievements along with outstanding actions taken calmly and bravely by staff in some very difficult situations. With 2014 being the Year of the Bus, the London Transport Museum provided its recently-restored B-type bus to mark the event.
Leon Daniels, MD Surface Transport, says: â€œWe celebrate and thank all those who go above and beyond the call of duty to help our customers, those who show innovation and creativity in their work, and those who display outstanding bravery, dedication and commitment.â€