IVA service promises from DVSA

DVSA has started a new service level for its Individual Vehicle Approval (IVA) scheme. It will offer an IVA test within two working days of the requested date at the preferred DVSA location, within 20 working days of receipt of a correctly completed application, for 85% of applications. .

It has also revised its application forms, opened more sites and trained more staff to test IVA vehicles after customer feedback.