Alex Crawford

Journalist, routeone
557 Articles

Past, present and future on show at Switch Mobility

Switch Mobility’s vehicles at EBE demonstrate where it has come from... and…

NXTS growing diversity with recruitment of operator partners

Interest in National Express Transport Solutions high as operator aims to scale…

Rail strikes cited as Nat Ex revenue up further 33%

National Express (Nat Ex) has reported growth in revenues of 33% for…

Getting the work-life balance right for drivers

Getting the work-life balance right can have a big impact on driver…

Cashless is king? The shifting landscape of ticketing

Adoption of cashless payment methods since the pandemic and the steady rollout…

Passenger Plus: A lesson on how to corner your market

In 2012 Kevin Hughes and Mark Drury entered the high-end coach market…

Coach consumer research: ‘Embrace negativity, act fast’

Insurer McCarron Coates recently released consumer research suggesting that coach operators are…

Marketing: ‘Don’t wait for customers to come to you’

Free marketing mentoring for coach and bus operators is now on offer…

Sherpa’r Wyddfa: A sustainable network built on tourism?

The Sherpa’r Wyddfa network was relaunched in July with better frequency and…

National Express: Where hydrogen is fuelling change

routeone visits National Express West Midlands, where Birmingham City Council’s hydrogen-fuelled bus…