Customer centricity: ‘Must be more than a buzz phrase’
At First Bus, we have spoken a lot about customer centricity. It runs throughout our internal communications and is present in all our external...
Did a bus policy shift at DfT start before a new minister?
The appointment of Liz Truss as the leader of the Conservative party and our new Prime Minister will, of course, be overshadowed by the...
How does the experience of coach travel shape up?
Being the son of UK Coach Operators Association Managing Director Peter Bradley, I can no longer use public transport without wanting to share my...
‘Long-term funding needed for bus network certainty’
The announcement by the Department for Transport (DfT) on 19 August of an extension of Bus Recovery Grant (BRG) funding until March 2023 will...
‘Cloth cutting political talk misses the point’
It has been a busy few weeks. Importantly, we have seen the extension of financial support to bus operators in England. This is really...
ScotZEB2 expansion of scope ‘encouraging’: Zemo
In response to a recent report, Stuck in Traffic, Transport Scotland acknowledged that a 2021 target of removing the majority of fossil fuel buses...
CPT CEO: New PM and minister must deliver for bus
Everyone at the Confederation of Passenger Transport, and the whole coach and bus industry, joins the nation in mourning the death of Her Majesty...
‘Who in coaching can predict the next 12 months?’
One of the biggest dangers to any business is uncertainty. If the short term doesn’t look positive, you can make cutbacks. On the flip...
‘New chargers on the market: A game changer for coaches?
I was very interested to read the article published last month written by UKCOA Managing Director Peter Bradley, who makes two very important points.
Firstly,...
Knorr-Bremse: Remanufacturing increasingly important
Thomas Meyer, Director TruckServices Remanufacturing and Resale EMEA at Knorr-Bremse Commercial Vehicle Systems, gives insight into the remanufacturing in the commercial vehicle systems industry,...
Croner-i webinar: CO2 Emissions and Sustainability for your business
CO2 Emissions and Sustainability
Focus on improving your company's carbon footprint today...
Croner-i focuses on what strategies your business can put in place to transition to...
