Many in the industry agree with the suggestion that demand responsive transport (DRT) is destined to increase in prominence. In Essex, it is already being provided to a high standard and with great success through the DaRT network, operated by Arrow Taxi.
Working closely with Essex County Council (ECC), Arrow has taken over largely conventional bus services and converted them to minibus operation. Some are entirely demand responsive and others are to an extent. They all share a common trait: Huge passenger growth . . .