Passenger has renewed its contract with Hertfordshire County Council (HCC) to continue providing the Intalink bus website.
Facilitated through the National Mobilities Procurement Hub, Intalink provides passengers with the ability to view route maps and real-time timetable information across all operators in the county. Intalink tickets for eligible bus services can also be bought.
The continuation of a partnership which has been ongoing for five years will further enhance the platform, Passenger says.
Alex Westrop, Intalink Publicity and Information Team Leader at HCC, says: “Intalink is a one-stop shop for public transport information across Hertfordshire. We’re delighted to be continuing to deliver the service using Passenger’s public transport customer experience platform backed by the team’s expertise.”
Gemma Vasellina-Turner, Customer Success Manager at Passenger, adds: “We’re really pleased to continue working in partnership with HCC to deliver the Intalink website, providing essential bus timetables, service updates, and ticketing information to residents and visitors across the county.”
The National Mobilities Procurement Hub from Smart Applications Management is designed to streamline the process of acquiring services from a pre-vetted network of suppliers.
Dr Andrew Seedhouse, Chairman at Smart Applications Management, says: “The use of the National Mobilities Procurement Hub and the success of the framework in facilitating such partnerships is key to enabling local authorities such as Hertfordshire to accessing high quality suppliers, such as Passenger, easily and quickly to deliver improved services to their residents and the wider public sector. We look forward to working with both as the partnership develops.”
