Great Little Trains of Wales has launched a training programme for the staff and volunteers of its 11 narrow-gauge railways.
The ‘Service with Spirit’ programme uses grant funding from the UK Government Department for Transport’s Heritage and Community Rail Tourism Innovation Competition to train the people working on these Welsh railways.
“We believe this is the first time that a group of railways has worked together on a project like this,” says Will Smith of the Vale of Rheidol Railway. “We know that Wales attracts visitors from all over the world to experience the Great Little Trains, and it is important to ensure that they receive a warm and friendly welcome from the staff and volunteers.”