The Go-Ahead Group will deploy the CitySwift public transport performance programme across all its bus operating companies in the UK and Ireland after success at East Yorkshire Buses, Go North East and Oxford Bus Company.
CitySwift’s platform uses what the supplier says is intelligent data processing to make timetables more efficient and maximises service reliability and punctuality via provision of the necessary “rapid and reliable” insights to deliver that.
At the three operating companies where CitySwift has already been utilised, the operator says that punctuality has risen by up to 14% and patronage by 4%. Scheduler productivity has also improved.
CitySwift will be rolled out on a phased basis across other Go-Ahead subsidiaries beginning in Q4 with Go North West and the soon-to-mobilise Kent Fastrack operations. All other regional operations will follow by 1 January 2025, with Go-Ahead London being captured in February 2025 and Go-Ahead Ireland later next year.
Says CitySwift Co-founder and Chief Commercial Officer Alan Farrelly: “Our mission is to make public transport the travel mode of choice for citizens across the UK and beyond. This partnership with the Go-Ahead Group marks a milestone in our journey as we continue to build the smart cities of the future.
“We have worked with Go-Ahead Group since 2020, seeing tangible results across the companies that implemented our technology in achieving more efficient, faster and reliable bus services.
“It is fantastic to have the opportunity to take this further, and have our platform deployed across all [bus] companies in the Go-Ahead Group in the UK.”
Adds Go-Ahead Group CEO, Bus, Matt Carney: “We are committed to continuously improving service reliability and punctuality for the tens of millions of customers who use our services across the country. Using the CitySwift AI-powered platform to optimise our schedules and timetables will help us to achieve this.”
