A survey carried out by Papercast, which supplies e-paper bus stop displays, has explored the benefits of providing real-time passenger information (RTPI) at stops.
When asked to specify the benefits of providing RTPI at bus stops, respondents agreed that it improves the passenger experience; aligns with ‘smart city’ strategies; facilitates ongoing service improvements; increases ridership and revenue; and reduced complaints.
“It is reassuring that there is a clear and consistent agreement that providing live service arrivals brings clear benefits and measurable ROI,” says Papercast CEO Robert Bicket.
