Today, real-time information and connectivity is one path to customer satisfaction. It can be frustrating to wait in uncertainty when the bus is running late, or as a passenger, not knowing where and when the next stop is.
Fältcom can help improve your customer experience at the bus stop with real-time traffic information informing passengers of delays, or how many minutes away the bus is.
On the bus, passengers can be reassured of when to get off through digital next stop text and voice announcements, remotely updated from Traffic Control. When relaxed on the bus they can view news, adverts and traffic information, or enjoy free wi-fi.
Fältcom’s portfolio of public transport applications includes the services above for improved comfort: Realtime Passenger Information (RTPI), on-board digital signage with audio announcements, Infotainment and a managed passenger wi-fi with control of usage and costs – all connected via a single on-board MIIPS device that is compliant with the ITxPT standard.
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www.faltcom.com
