Telematics and video monitoring: Are drivers accepting of surveillance tech?

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Choices in telematics technology show the bond of trust that exists between operators. Is driver monitoring a necessity for future fleet management?
When it comes to telematics and video monitoring, those oft-uttered four words – ‘spy in the cab’ – are some of the most controversial among members of the coach and bus industry.

CCTV and video monitoring is nearly ubiquitous in modern-day Britain, and it seems that monitoring of drivers in vehicles is inevitable, and already prevalent.

But as with most software, telematics and driver monitoring systems have managed to conjure a storm of worry about their implementation.

Chief . . .

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