A Reading Buses driver has been awarded ‘Star of the Month’ after a regular commuter wrote to the operator praising him.
Alan Jones, 42, has worked for the company for just under 14 years.
Says Caroline Anscombe, Reading Buses HR Director: “Alan is a fantastic example of how to give great customer service which is something on which we pride ourselves.
“We employ a mystery traveller company to help improve our on-board experience and Alan always excels and is regularly given high scores.”
