Arriva’s annual results show 5% growth across the UK and Europe, with €5bn revenues. The German government-owned firm has not revealed its profits, or financial details of its UK bus business, Arriva’s biggest bus market with 5,250 vehicles which it describes as “a challenging market with increasing congestion.”
Manfred Rudhart, Chief Executive of Arriva says: “2016 was a year of continued market growth as a result of significant contract wins and acquisitions. We also increased our overall capex investment by 30%, from €276m in 2015 to €359m.
“The Northern franchise consolidated our position as a major operator in UK rail, while new franchises and acquisitions boosted our presence in Spain, the Netherlands, Italy and Czech Republic.
“Arriva continued its significant investment in customer service improvements, new technology and our people. We have rolled out contactless payment schemes across our markets, making bus and train travel more convenient; introduced more environmentally-friendly vehicles and continued to invest in our graduate and apprenticeship schemes.”
