Bonded Coach Holidays (BCH) has signed up to support Travel Weekly and ABTA's campaign to fight back against false illness claims and other travel-related insurance claims.
The claims are mainly on European holidays and often refer to alleged incidents of up to two-three years earlier, with the hope that there are no records.
At a recent conference, tour operators and their associated hotels were warned to tighten up their record-keeping.
They were told that claims are being driven by claims management companies whose ability to get substantial costs in UK personal injury cases has been limited. This has created a loophole in the law which means legal costs are not limited for personal injury claims overseas.
The claims are so frequent that certain hotels in Spain and Italy are refusing to take all-inclusive UK holidaymakers. The claims are very likely to drive up the cost of travel insurance and holidays.
Over 130 businesses, including major tour operators, have signed up to the campaign, which is lobbying the government.
With 95 members, the BCH scheme is run by the Confederation of Passenger Transport.
- For more information contact John Miller at john.miller@cpt-uk.org