Edwards Coaches has branded the approaching restart of its tour programme on 17 May “a momentous day” after it revealed that the pandemic has caused it to lose around £12m of holiday revenue over the past eight months alone and refund £1.2m to customers.
Like other operators, the South Wales business says it is seeing “a boom” in holiday sales, with many customers booking multiple trips over the remainder of 2021. To ensure the programme runs in compliance with all government guidance and restrictions, Edwards has introduced a robust safety procedure that it calls ‘It’s good to be back’.
Says Managing Director Jason Edwards: “We have remained open throughout the pandemic, keeping in constant contact with our loyal customers and refunding some £1.2m for passengers’ cancelled holidays without hesitation.
“17 May will be a momentous day with the restart of our holiday programme and many locally-employed staff returning to work to do what they do best. Our business, its staff and customers have had a torrid time over the last year. Finally, the time has come to put it all behind us and look forward to a very bright future.”
Edwards Coaches’ restarted holiday programme for 2021 gets underway at 0740hrs on 17 May when the first departure will be made from Swansea.
