National Express awarded five-star safety rating from British Safety Council

National Express COVID-19 precautions
National Express Coaches photography highlighting the new safety measures and cleaning proceedures post COVID-19.for its stations and coaches. Picture by Shaun Fellows / Shine Pix

National Express’ UK coach and bus fleets have both been awarded a five-star safety rating from the British Safety Council for the seventh and fifth years respectively.

The awards judged companies from over 77 countries on their best practice and safety culture, leadership and wellbeing and go beyond the legal health and safety minimum requirements.

In the tests, National Express’ UK coach division, which includes its White fleet and The Kings Ferry, received a result of 99.81% in the tests. Its West Midlands bus division scored 96.14%. To receive five stars a company must score a minimum of 92%.

Mark Heffernan, National Express UK Operations and Safety Director, says: “The safety of our customers, employees and the general public is our number one priority and we set ourselves high standards to work to.

“To once again be externally recognised for our efforts in this area is a testament to our commitment and the effort of every individual at National Express. We believe everyone is responsible for safety which is key to us keeping such high standards.”

Adds David Parr, Policy and Technical Services Director at the British Safety Council: “The award of a five-star grading following our occupational best practice Health and Safety Audit is an outstanding achievement and is reflective of a proactive organisation which is committed to continual improvement in its health and safety arrangements and managing risks to workers’ health, safety and welfare.”

“National Express should be very proud of this achievement.”

The business has also been granted continued ISO45001:2018 certification – an international standard that specifies requirements for an occupational health and safety management system.