Drivers from Stagecoach South’s Worthing depot had a chance to enhance their customer service skills this week with charities Sight Support Worthing and the RNIB in a ‘Swap with Me’ day.
The event enabled visually impaired participants and attendees from the charity the chance to talk to drivers about the challenges faced on a daily basis when travelling on public transport.
Rob Vince, Operations Manager for Worthing Depot, says: “The event is a great way to enhance our drivers training and continued development.
“We hope it will give local people with visual impairments confidence when using Stagecoach services in the future.”
