Reading Buses has issued a thank you message to its customers and employees for their cooperation during the coronavirus COVID-19 pandemic.
Re-emphasising safety measures that include cleaning and sanitising, facial coverings, social distancing and prioritising contactless payment methods, Marketing and Communications Manager Jake Osman says the operator has been ‘overwhelmed’ by the support of its customers.
“That appreciation works both ways, as we value our customers and want them to feel safe and secure when using our services as well as enjoying a pleasant journey.
“We have always worked hard to make our buses more inviting to both regular and casual users, and although the current situation is definitely abnormal, we want to continue this.”
From Monday, with the introduction of face covering requirements on public transport, all Reading Buses frontline employees have been supplied reusable face masks and disposable gloves. It recommends customers to use the app to plan journeys and avoid overcrowding. Spare drivers and duplicate journeys will assist in providing additional capacity for customers.
“With some restrictions eased and others possibly to follow in early July, we want to let everyone know that we have everything in hand to ensure that social distancing can be maintained and that everyone can have a pleasant experience,” Jake adds. “Rest assured that we will continue to do as much as we can to keep everyone safe and ensure that we are still running buses for everyone in the future.”
