Southampton mother, Sarah Mears, has praised Bluestar bus driver Mike Rogers, after he helped her 12-year-old son.
Taylor – who has nine different conditions – accidentally got on the wrong bus from school.
Although he realised it was the wrong way, “he was too worried to say anything,” says Sarah.
“Mike called me and reassured me that he would make sure Taylor got on the right bus home.
“I couldn’t be more grateful to this wonderful driver.”
Mike added: “I could see Taylor was upset and needed help. My role is to ensure the safety of my passengers – and this was just an example of that.
I don’t think any of us as human beings would leave a vulnerable child to navigate their own way home, so I have no doubt any of my colleagues would done the same.”
