School bus pass and ticketing platform ShuttleID has launched a driver app that delivers live vehicle tracking and real-time ticket scanning data within a single system.
Following a successful trial with several operators, the LIVE add-on is now available to those that “want to develop or maintain direct relationships with schools and customers, offering the most up-to-date technology to stay ahead of the competition,” says ShuttleID Director Chris Bell.
The add-on allows operators to add value to their services, enhance their safeguarding credentials, provide reassurance to passengers and parents and gain the capability to see from the ‘back office’ in real time when users are boarding, the supplier adds.
Continues Mr Bell: “Our original system offered operators the benefits of technology for a great price, without the need for a network connection during the journey. Since the COVID-19 pandemic, we have seen an increasing appetite for technology from end users and clients. Our LIVE add-on was the next logical step for our platform.”
Leeds-based Tetley’s Coaches was among the first operators to take part in the trial. It now plans to roll out the ShuttleID LIVE add-on across all its home-to-school services, says Managing Director Ian Tetley.
“We are excited to promote and offer this to both new and existing customers,” he explains. “Allowing passengers to track their service has already seen a drop in phone calls to our operations team. It gives passengers peace of mind that services are on their way when we are experiencing delays.
“We are seeing a greater demand from customers for real-time tracking and passenger data not only on our school bus services but also from our corporate clients, with many now requesting these features as standard. ShuttleID ticks so many boxes for us. We could not operate as efficiently as we do without it.”
More information at ShuttleID’s website.
