‘Customer service focus washes through to recruitment’
I spent the 1980s driving as what was called at the time a one-man operator, starting the decade with the National Bus Company’s Eastern...
Navigating the road to better driver amenities
We look at the state of facilities for coach and bus drivers across the UK, and the work by trade bodies to push for...
Joined-up thinking needed on driver shortages
Could the bus sector help coach operators with their recruitment issues? asks Confederation of Passenger Transport President Ralph Roberts.
After all the excitement at Dover...
Research aimed at shaping bus passenger safety training
With stats showing onboard harassment may be putting off potential passengers, researchers at Aberystwyth University hope to plug what they believe is a gap...
Meeting the challenges of ever-changing legislation
With so much for coach and bus operators to keep a check on when it comes to legislation, an army of apps and companies...
RHA rejects test-only element of Driver CPC reforms
RHA is recommending that the proposed Driver Certificate of Professional Competence (DCPC) reforms do not introduce a test-only option and that periodic formal training...
RHA hands letter to Number 10 calling for better facilities
RHA delivered an open letter to Prime Minister Rishi Sunak on Tuesday pressing for better roadside facilities for coach and lorry drivers.
The letter, signed...
Stagecoach drivers awarded Fleet Elite status
More than 400 Stagecoach Manchester drivers have been recognised for safe and fuel-efficient driving via the GreenRoad Fleet Elite programme.
To be successful via the...
Nottingham City Transport thanks three retiring drivers for 122 years’ service
Three recently retired drivers with 122 years of combined service have been celebrated by Nottingham City Transport (NCT).
Allan Laird, Roger Wallace and George Carter...
Challenge the norm in driver recruitment, industry hears
The value of apprenticeships and recruitment from under-represented groups to solving driver shortages in both the coach and bus sectors must not be underestimated,...