Ritchies of New Zealand has adopted Omnibus’s cloud-based depot allocation solution, OmniDAS, across its main depots.
OmniDAS will be used with planning and on-the-day driver and vehicle allocation processes to improve efficiency, cost management and collaborative working.
“We are confident that our depot controllers will gain valuable operational efficiencies which have been experienced in the network planning teams across the business,” says Stephen Cruttwell, Implementation Manager at Ritchies. “This major investment in OmniDAS will provide access to leading-edge technology ensuring our allocators can react to on-the-day unscheduled driver events and easily access real-time driver and vehicle information to make the optimal business and customer service decisions.’
‘Having worked with the Omnibus team for three years and the great customer support we have received, for instance accommodating working out-of-office hours on their side due to the time differences as we rolled out the solutions, we are in good hands for the next phase.”
Adds Aiden Proctor, International Client Manager at Omnibus: “We are delighted Ritchies has selected OmniDAS to support its future growth and recovery from the COVID-19 pandemic. Having proved our scheduling solutions and demonstrated operational efficiencies to the business, this has further cemented our partnership. Our technology will play a key role in rebuilding patronage and providing a reliable service in New Zealand.”
The operator has used the Omnibus scheduling suite since 2018.
