Three members of staff at Reading Buses have been recognised with the Star of the Month accolade for their performance.
Drivers Manisha Gurung and David Hall, and Duty Manager Brian Dawber, have all been awarded for their efforts.
Manisha was nominated by a member of the public after she stopped at the scene of an accident involving a motorcyclist to see if she could be of any help.
Meanwhile, David was nominated by a fellow driver and a customer after he provided assistance to a passenger who had fallen ill aboard a bus.
Brian was nominated by a driver for providing support to a colleague at a time of bereavement. It’s the second time he has won the award in 33 years of service; he has also been nationally recognised in the past as an unsung hero at the UK Bus Awards.
“Anyone who reads these awards probably thinks we sound like a broken record, but we really are so proud of our fantastic team,” says Reading Buses HR Director Caroline Anscombe. “All the winners this month showed outstanding care and commitment to each other and to our customers.
“We know that many of our employees perform small miracles each day, so we do want to hear from our customers when they see this happen.”