Transport North East (TNE) has opted for the CitySwift platform to “revolutionise” bus services in the region.
CitySwift’s “intelligent data” solution was chosen to help address congestion, reduce passenger delays and monitor bus priority investment impact.
TNE delivers transport policy across seven local authority areas: Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside and Sunderland.
The CitySwift platform aggregates and cleans data from multiple sources to empower operators and authorities.
Heather Jones, Head of Enhanced Partnerships at TNE, says: “CitySwift’s platform offers Transport North East an exciting opportunity to use data to revolutionise bus services and enhance the overall passenger experience. Partnering with CitySwift aligns with the objectives of the North East Bus Service Improvement Plan, enabling us to address congestion, reduce passenger delays, and identify network pinch points more effectively.
“This collaboration will play a crucial role in delivering more efficient, sustainable, and customer-focused public transport to the communities we serve.”
Cityswift, which was founded in Ireland 2016, says this partnership follows a 150% increase in customer base last year. Notable clients include National Express, Go-Ahead Group, Transport for Wales, Metroline, East Riding of Yorkshire Council, Translink, and Blackpool Transport.
Brian O’Rourke, co-founder and CEO at CitySwift, says: “This is the latest milestone in our journey at CitySwift, with our new office and partnership with Transport North East, we aim to
reaffirm our continued dedication to delivering real value to our customers.
“We’ve seen incredible growth in the last year, having closed our latest funding round a few weeks ago and we are eager to drive on and focus on expanding CitySwift’s offering across the UK, and
to continue growing our exceptional team.”
