Trusted Travel Reviews (TTR) is the only dedicated review platform for the private hire industry. Its suite of widgets allows operators to showcase their reviews online, helping to build confidence and trust between brand and customer.
Users of the platform will have their own website, or profile page, within Trusted Travel Reviews, to help with organic search engine ranking.
Collecting reviews is made easier, with manual requests through the user’s dashboard, or automation thanks to the management system.
TTR has also developed a new “driver app” to make requesting reviews even easier.
The app allows drivers to ask any passenger to leave a review by e-mail or SMS.
Operators can create driver incentives and monitor their performance, while adding brand awareness with TTR’s social media share.
According to TTR, 73% of people asked to leave a review through the app will do so; 22% of those will share their review on Facebook or Twitter.