Reuben Wilson, a nine-year-old boy with Down’s syndrome, who cannot speak and communicates through sign language, was left on a school bus for six hours near Bristol.
"I was at work when I received a generic text message from the school saying they noted Reuben wasn’t there today. But as he had been off from school the day before, I thought it related to that. I didn’t query it as obviously he’d gone off to school fine.
"A carer on the bus is supposed to check everyone is off, a teacher is supposed to tick everyone off on the register, and the driver is supposed to check there is no one on the bus too. The last thing I expected was that all of these checks hadn’t been done and Reuben had been left on the bus."
However, at 2.30pm she got a phone call from the school to say Reuben had been found by the bus driver still strapped to his seat in the vehicle.