Electronic ticket machine supplier TransMach has built on its longstanding work with bus operators by supplying 90 hand-held TM920 Pro devices for use by conductors on the South Yorkshire Supertram.
Arm’s length company South Yorkshire Future Trams operates that network on behalf of the South Yorkshire Mayoral Combined Authority (SYMCA), it having recently been taken in-house. The ticket machines will allow conductors to retail paper and smart tickets and accept pre-purchased smart tickets, as well as process cash and contactless transactions.
The units are compatible with ITSO standards and accept codes that are fully integrated with an app that uses TransMach’s own dynamic barcodes. SYMCA will also benefit from work by the supplier on a cross-industry PAR Deny List and real-time barcode checking to protect revenue and minimise the risk of contactless ticket fraud.
SMYCA was able to appoint TransMach thanks to the supplier’s inclusion on the National Mobilities Procurement Hub.
That UK-wide membership resource enables national and local government, other public sector bodies and transport operators to have direct access to a full range of ITSO and wider transport mobility services without needing to complete individual procurement applications.
Speaking about the ticket machine supply deal, TransMach Director Minesh Vandra (pictured, left) says: “We are delighted to be supporting SYMCA as it takes over the operation of South Yorkshire Supertram.
“Our mission is to help local authorities and transport operators to make significant efficiencies in cost and time by harnessing the benefits of security-assured contactless ticketing technology, backed up by a dedicated support function and cloud-based asset management.
“Being part of a cross-industry group in the development of the PAR Deny List protocol sets a new standard in safeguarding critical data and systems, and this important work will strengthen SYMCA’s operation considerably. TransMach takes a bespoke approach to every project to ensure that customers can identify areas where improvements can be made.”
