Alex Crawford

Journalist, routeone
560 Articles

CPT asks: How best to use big data?

Big data can make a difference in passenger lives, but must be…

‘Don’t be tripped up by depot electrification’

Michael Kent of Enel X reveals that partnership working is the starting…

An engineering career where people always came first

After almost 50 years in the bus industry, Jeff Counsell is set…

Past, present and future on show at Switch Mobility

Switch Mobility’s vehicles at EBE demonstrate where it has come from... and…

NXTS growing diversity with recruitment of operator partners

Interest in National Express Transport Solutions high as operator aims to scale…

Rail strikes cited as Nat Ex revenue up further 33%

National Express (Nat Ex) has reported growth in revenues of 33% for…

Getting the work-life balance right for drivers

Getting the work-life balance right can have a big impact on driver…

Cashless is king? The shifting landscape of ticketing

Adoption of cashless payment methods since the pandemic and the steady rollout…

Passenger Plus: A lesson on how to corner your market

In 2012 Kevin Hughes and Mark Drury entered the high-end coach market…

Coach consumer research: ‘Embrace negativity, act fast’

Insurer McCarron Coates recently released consumer research suggesting that coach operators are…