Acklams feels the positivity as holidays bounce back
In the aftermath of the COVID-19 pandemic, the team organising one of the country’s largest holiday brochure launch events might…
‘Customer service focus washes through to recruitment’
I spent the 1980s driving as what was called at the time a one-man operator, starting the decade with the…
Navigating the road to better driver amenities
We look at the state of facilities for coach and bus drivers across the UK, and the work by trade…
Developing training and recruitment at Archway Travel
Solving the skills shortage among small- and medium-sized coach and bus operators is arguably much more difficult than for larger…
ALBUM membership ‘more relevant than ever’: Bill Hiron
Membership of the Association of Local Bus Managers (ALBUM) is “more relevant than it ever was,” Chair and Stephensons of…
‘Diverse leadership necessary for bus industry success’
The past few years have been a whirlwind for the bus industry with COVID-19, recovery, post-pandemic challenges, funding, inflation and…
Bus ‘forms major part of Scottish Government policy’
Bus has a significant role to play in delivery of the Scottish Government’s wider policy objectives, Transport Scotland Director of…
Zero-emission pathway for coaches ‘becoming clearer’
The foreword to the Confederation of Passenger Transport (CPT) Zero Emission Coach Taskforce report, Coach Route Map to Destination Zero,…
RHA chief Richard Smith reflects on coaching work
It is well over two years since trade body RHA entered the coach industry. Its arrival was unexpected, and a…
Trentbarton MD echoes calls for long-term funding clarity
Trentbarton Managing Director Tom Morgan has expressed concern over the impact of short-term funding settlements from the Department for Transport…