Putting the customer first in Arriva plans

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Arriva has embarked on a new customer engagement programme to ensure future bus development is led by consumer insight. As part of a move to...

Xplore Dundee relaunches new-look ticketing app

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Xplore Dundee’s mobile ticketing app has been relaunched with a new look and special discounts. alt="" src="https://www.route-one.net/wp-content/uploads/xplore_dundee_for_web.png" style="float:right" /> The app was launched earlier this...

Free all-day bus travel for NHS staff

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Brighton & Hove Buses and Metrobus celebrated the National Health Service’s 70th birthday on Thursday 5 July by offering NHS staff free travel all...

First’s updated bus app offers single fares lookup

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Bus users in the West of England are now able to look up the cost of single journeys on First buses before boarding, thanks...

Scotland rolls out integrated travel

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ScotRail has worked with Stagecoach and Transport Scotland to ensure that existing PlusBus tickets – which are valid on both bus and rail services...

Megabus and Transdev in tie-up

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Transdev Blazefield and Stagecoach’s Megabus have joined forces to offer the coach equal of ‘PlusBus’ - the all-day bus add-on to a rail ticket...

Bus passenger satisfaction improves says survey

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Passenger Focus' latest Bus Passenger Survey reveals that the overall satisfaction rating of passengers' bus journeys has gone up from 84% to 88%. . Notable improvements...

Dundee and West Midlands team up for success

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alt="" src="https://www.route-one.net/wp-content/uploads/Xplore.jpg" /> Xplore Dundee operated a successful Park & Ride service at The Open at Carnoustie, carrying more than four times the population...

‘Grey pound’ has room to grow

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A West Country coach company is among businesses that have benefited from the economic influence of the 'grey pound'. Weston-super-Mare-based Bakers Dolphin has seen many...

Demystifying Mobility as a Service (MaaS)

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A new report from Cubic Transportation Systems sets out to demystify Mobility as a Service (MaaS) and makes the case for public transport to...
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Spit kit with bus drivers

Spitting at bus drivers being tackled in West Midlands

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People caught spitting at a bus drivers or passengers in the West Midlands are increasingly likely to face jail sentences thanks to work by...
obituary

Obituary – Douglas Bailey MBE

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The UK Bus Driver of the Year Association (BDoY) has announced the death of Douglas Bailey MBE, one of its longest serving council members. Douglas...
CBSSG Restart

CBSSG Restart funding details revealed by DfT

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The Department for Transport (DfT) has outlined the terms and conditions of its £254m COVID-19 Bus Service Support Grant (CBSSG) Restart package. CBSSG Restart will...
CORONAVIRUS COVID-19 UPDATE:A MESSAGE FROM ROUTEONE