‘Bus industry must understand, and engage with, Generation Z’
Bus operators must understand the requirements of Generation Z customers and accept that it takes more to please them, Blackpool…
Fflecsi in Blaenau Gwent ‘averaging nearly 1,000 weekly rides’
The Fflecsi demand responsive minibus service pilot in Blaenau Gwent has delivered over 30,000 passenger journeys in less than 11…
Oxford Bus Company Airline usage at 75% of pre-pandemic
Patronage on the Oxford Bus Company Airline service to Heathrow and Gatwick airports has returned to 75% of pre-pandemic levels,…
Leicester introduces multi-operator contactless capping
Three bus operators and other stakeholders in Leicester have formally launched multi-operator contactless payments with daily or weekly capping. It…
PlusBus set to be available in digital format ‘from this summer’
The PlusBus rail fare add-on that gives bus travel within a defined area surrounding certain rail stations is set to…
National Express offers ticket payment via Clearpay
National Express is offering customers on its scheduled coach network the opportunity to purchase tickets using 'buy now, pay later'…
First Bus driver demonstrates importance of life saving skills
First Bus has reunited a heroic driver with the passenger whose life he saved, to celebrate Random Acts of Kindness…
Current bus patronage recovery rate ‘hugely disappointing’
The rate of bus patronage recovery continues to show wide variance between operators, industry managersā group the Ten Per Cent…
Modal shift to buses: What we can learn from changing behaviours in other industries
Incremental change, social norming and financial incentives are three tactics that could get more people on buses, say the panelists…
M&M Staffing: Coach accessibility and inclusivity at its heart
M&M Staffing did not come into the coach industry via what may be considered a usual route. The Essex business…