Wednesday, August 10, 2022
Leicester contactless capping introduced across operators

Leicester introduces multi-operator contactless capping

Three bus operators and other stakeholders in Leicester have formally launched multi-operator contactless payments with daily or weekly capping. It is a development of...
PlusBus to be available in digital format from summer 2022

PlusBus set to be available in digital format ‘from this summer’

The PlusBus rail fare add-on that gives bus travel within a defined area surrounding certain rail stations is set to become available in digital...
National Express working with Clearpay

National Express offers ticket payment via Clearpay

National Express is offering customers on its scheduled coach network the opportunity to purchase tickets using 'buy now, pay later' provider Clearpay. The option will...
First Bus Billy And John

First Bus driver demonstrates importance of life saving skills

First Bus has reunited a heroic driver with the passenger whose life he saved, to celebrate Random Acts of Kindness Day (17 February). Driver William...
Bus patronage recovery rate is disappointing, says Ten Per Cent Club

Current bus patronage recovery rate ‘hugely disappointing’

The rate of bus patronage recovery continues to show wide variance between operators, industry managers’ group the Ten Per Cent Club has revealed in...

Modal shift to buses: What we can learn from changing behaviours in other industries

Incremental change, social norming and financial incentives are three tactics that could get more people on buses, say the panelists of the ‘Changing Behaviours’...
M&M Staffing Neoplan Tourliner PSVAR

M&M Staffing: Coach accessibility and inclusivity at its heart

M&M Staffing did not come into the coach industry via what may be considered a usual route. The Essex business began around 18 years...
Free bus travel in Newport during March

Bus travel in Newport to be free throughout March

Bus travel within the Newport local authority area will be free of charge throughout March in a scheme that is being facilitated by the...
Hidral Gobel supporting PSVAR in the coach sector

Hidral Gobel: An eye on the now and the future of coach PSVAR

Passenger lifts are a point of importance for the coach industry as it grapples not only with PSVAR in its current form, but also...
Free bus travel for under 22s in Scotland to begin on 31 January

Scotland under-22 free bus travel to start on 31 January

Free bus travel in Scotland for resident under-22s will begin on 31 January. It will capture all registered services in the country including applicable...

William Kay joins Irizar UK in customer-centric role

William Kay has been appointed Customer Experience Manager by Irizar UK. He joins from Volkswagen Group and has further experience from time spent with...