Leicester multi-operator capping saves users £53,000
Multi-operator tap on, tap off contactless ticketing with fare capping in Leicester has saved bus users in the city £53,000 in over the past...
Customer centricity: ‘Must be more than a buzz phrase’
At First Bus, we have spoken a lot about customer centricity. It runs throughout our internal communications and is present in all our external...
National Express coach ‘coming back strongly’, says MD
Scheduled coaching was hit hard by COVID-19. But it is now coming back rapidly; patronage in some cases is above what it was in...
Thames Valley Buses trials in-app age verification tool
Reading Buses sister operator Thames Valley Buses is trialling age verification for young people on its mobile app.
The intention of the trial is to...
Bus punctuality measuring: Call for evidence ‘shortly’
A call for evidence will be issued “shortly” on the long-promised review of how bus punctuality is measured, the Traffic Commissioners (TCs) have revealed in...
SkedGo journey planner adopted by TfGM website
Transport for Greater Manchester (TfGM) has incorporated a journey planner from SkedGo into its website. The product offers members of the public a wide...
Per-bus patronage at Go North West back to pre-pandemic level
Per-bus patronage at Go North West (GNW) has reached parity with 2019 levels, the operator has announced. It comes while the business is running...
Concessionary bus travel slow return explored by report
A negative perception of the safety of bus travel with regard to COVID-19 is one of the key reasons why concessionary passholders are making...
Passenger adds flexible recurring ticket payment app capability
App and website provider Passenger has introduced a flexible, recurring ticket payment app capability for bus operators and local authorities to accommodate the growing...
First Bus launches eco fund for small businesses in York and Bradford
First Bus has launched two funds that are supporting small businesses in York and Bradford.
The funds build on a campaign begun by First Bus...
McGill’s Buses – Open Top Tours Manager
McGill’s Buses, the UKs largest independent bus operator, are recruiting for an Open Top Tours Manager to join its expanding team based in Edinburgh,...
