NEWM ‘Tap and Cap’ breaks £5 million barrier
More than £5 million has been saved by passengers due to National Express West Midland's (NEWM) contactless capping scheme since its introduction in July...
PLS: The right answers to the wrong mindset?
In response to the ongoing government review of PSVAR, PLS MD
Adam Beck reminds operators that a joined-up approach is needed
By the time Matthew Campbell-Hill...
Onboard bus announcements to be made mandatory
Visual and audible onboard announcements will be required by law on buses and local coaches by October 2026. In making the announcement, the government...
Jennie Martin becomes Bus Users UK Chair
Bus Users UK has named Jennie Martin MBE as its incoming Chair. She succeeds Ben Colson, who stepped down from that role recently. Her...
Ben Colson steps down from Bus Users UK
Ben Colson has stood down as Chair of Bus Users UK. It comes after over five years in the role, during which time the...
Direct carrier billing: An inclusive ticketing solution?
Direct carrier billing presents a new ticket payment method for bus users. Supplier, Debit My Mobile, explains some of the benefits
Direct carrier billing (DCB)...
Maynes Legacy: Making a good VIP product even better
Corporate and VIP work is an important source of revenue to the coach industry. Some operators are particularly well placed to leverage that market....
Fare cap mechanism brings Transdev patronage rise
Overall 10% growth on some routes; firm acknowledges DfT work on cap scheme
North of England bus operator Transdev Blazefield has seen a 10% overall...
Investment could deliver Wales bus usage boom: Report
Potential for a bus patronage explosion in Wales through ambitious long-term investment in services and infrastructure has been highlighted by WPI Economics. In modelling...
Transport Focus launches Your Bus Journey survey
Transport Focus has launched a new survey called Your Bus Journey. It will explore satisfaction levels among bus users in 35 areas of England...