Wednesday, August 10, 2022
Uno launches customer rewards points scheme

Operator Uno adds customer rewards to mobile ticketing app

University of Hertfordshire-owned bus operator Uno has launched a customer rewards scheme on its mobile ticketing platform in conjunction with digital and technology solutions...
Passenger adds real time app and website capability

Passenger apps and websites add real-time information

App and website provider Passenger has unveiled a series of new feature that provide real-time information to users by leveraging up-to-date information from multiple...

Guidance published for Tackling Loneliness with Transport Fund

The Department for Transport (DfT) has published guidance for organisations looking to apply to £500,000 made available in the government's Tackling Loneliness with Transport...

New restrictions end coach industry’s Christmas continental season

Coach operators have been forced to cancel continental Christmas work as the new COVID-19 variant and tighter restrictions make European travel too uncertain for...
Bus usage recovery stall increases risk of service cuts

Bus usage recovery stall adds to service cuts risk, group warns

A stall in the recovery of both fare-paying and concessionary bus usage figures over the two months to the end of November has been...
Free bus travel in Newport until 24 December

Free bus travel in Newport to 24 December is welcomed

Newport City Council (NCC) is covering the cost of free bus travel on scheduled services for journeys that begin and end within the city...
Lothian TapTapCap contactless capping

Lothian extends contactless TapTapCap to weekly fares

Lothian Buses has extended its TapTapCap offering to include weekly contactless fare capping across its Edinburgh city network thanks to ongoing support from Flowbird. The...
Motorway closures after accidents must be cleared more quickly, says Dave Parry

Post-accident motorway closures ‘must be cleared more quickly’

A coach operator has called on authorities to explore ways to reopen motorways more rapidly after they are subject to closure following an accident....
50000 users for Passenger myTrip platform in litte over a year

Passenger myTrip exceeds 50,000 users in little over a year

Passenger has announced that its myTrip app and website platform has exceeded 50,000 users since it launched a little over a year ago.  Having debuted...
Transport Focus Bus User Weekly Survey launched

Bus User Weekly Survey launched by Transport Focus

Transport Focus has launched the Bus User Weekly Survey. It tracks week-by-week levels of satisfaction with their most recent journey via the mode among...

William Kay joins Irizar UK in customer-centric role

William Kay has been appointed Customer Experience Manager by Irizar UK. He joins from Volkswagen Group and has further experience from time spent with...