Who’s the most important person in your business? The correct (interview question) answer is that it’s a team. But statistics prove that those who really make a difference are your drivers.
It is no coincidence that award-winning operators have the best drivers, and Transport Focus’ recent surveys prove that to turn an ordinary journey into a great or outstanding journey, it’s the driver that makes the real difference.
If you celebrate and reward success, then drivers are at the heart of it. It was a privilege to be invited to Trentbarton’s Really Good Service awards.
The winner of ‘driver of the year’ was Sarah Meakin, who’s only been with the firm for 12 months. And, like all the drivers of the month (who make up the shortlist), it’s the result of professional ‘mystery shopper’ audits.
An extra day’s holiday every year, for life, plus £1,000 to spend on a holiday, means it’s great to be the winner.
With 121 guests and eight awards, presented this year by snooker star John Parrott, plus fantastic entertainment from mind reader Graham Jolley, it was a wonderful night.
There is no doubting the passion and enthusiasm at Trentbarton.
It’s likely that your firm, or someone you know, also exhibits these qualities. If so, they could be a winner too. The closing date for nominations to the routeone awards is days away: So visit routeoneawards.com now
