ADL is deploying 21 purpose-built, fully equipped service vans to enhance field support in the UK and Ireland.
The new vans are fitted with the latest modular racking and are fully equipped to allow ADL’s field service engineers to perform comprehensive diagnosis, repairs and adjustments as and when required by bus operators around the country.
Utilising state-of-the-art technology such as a fleet management system for the quick allocation of service jobs, they will provide even better service levels than the existing fleet they replace.
Mark Wallis, UK Aftermarket Director, says: “With these new vans, ADL’s excellent aftermarket support is getting a further boost and we are taking the support provided by our field service engineers to another level. Together with our AD24 digital platform and our well stocked, reliable parts supply for buses and coaches of all makes, we provide operators with a one-stop service that is easy to access and quick to respond.”
The provision of comprehensive, market-leading aftermarket support is key to ADL’s philosophy of working closely with operators to address all their fleet requirements and optimise their uptime.
