Arriva is to use the Blink app to improve communications between employees.
Thousands of the operator’s staff are now using the platform to gain digital access to a variety of information designed to boost engagement across teams, such as news, feedback and recognition, and chat.
The frontline app also links to existing human resources functions and apps such as MyDrive.
Arriva had initially used Blink in London but has now rolled out the service across the country.
The business says the app, which is addressing a challenging issue, has been well received.
Lee Coleman, Arriva’s Head of Communications and Engagement, says: “We have had an incredible reaction to Blink, and it’s great to see colleagues embracing change, actively engaging with posts, and sharing ideas.
“To date, more than 8,500 Arriva UK Bus colleagues have registered on Blink – with 93% of users actively accessing the app on average six times a day – demonstrating that this is already proving to be a core workplace platform.
“We don’t want to stop there though. We are already in discussions to bring uniform ordering into Blink through single-sign-on and are constantly looking to optimise the way we work through Blink to help improve the employee experience.”
Blink’s CEO and founder, Sean Nolan, adds: “The passion at which Arriva have approached this launch has been incredible and the high adoption of Blink highlights the positive impact that proper connection can have on an organisation.
“By offering all employees Blink, Arriva have given easy access to critical information, systems and tools and facilitated direct, two-way communication.
“As a result Arriva have been able to improve operational efficiency setting a new benchmark for what the employee experience should be.
“We’re so pleased to welcome Arriva who really believe in creating a more connected and empowered workforce.”
