Ipswich Buses has launched a new website that has been developed and built in partnership with industry technology firm Rise Digital Media. The mobile-friendly site provides users with simple and instant access to the latest service information, timetables, live vehicle tracking, journey planning, news and other items.
Speaking about the development, General Manager Steve Bryce says: “We recognise that our customers need instant access to accurate and up to date service information, and our new and improved website gives that that at the touch of a button.
“We are delighted to have worked with our partners at Rise Digital Media during the production and launch of the new website. In addition to providing quick and easy access to timetables and ticket and fares information, the site’s live vehicle tracking page provides users with the exact locations of their buses along individual routes on an interactive map.
“This handy new feature will not only help passengers to plan their bus trips, but also mean that they can better manage their waiting time at stops. We are already looking at options for further improving our digital services.”
Adds Rise Digital Media Operations Director Chris Nice: “We loved working with the team at Ipswich Buses during the production and launch of its new website and live vehicle tracking facility.
“Our suite of bespoke products and services to the coach and bus industry has been designed to make bus travel the simple and easy choice for passengers, and to provide operators with a better understanding of, and reporting on, services.”