Nottingham’s Broadmarsh bus station and its passengers are benefitting from uprated technology supplied by Journeo.
The upgrades to the station include nine 65″ interactive screens and accompanying kiosks which show real-time travel information, and which allow passengers to access local points of interest.
Displays over each bay door in the station further show departure gate specific information about the upcoming service, as well as disruption messaging or other public notices.
The displays are managed and monitored by Journeo’s EPI software, which automatically starts a remote fix, or alert processes, if problems arise. It also logs interchange usage by each operator, and ensures they are charged the correct amount for use of the station facilities.
The upgrades come after National Express coach services resumed operations at Broadmarsh in April. Bus services returned on 2 October.
“We are delighted to support Nottingham City Council with another real time passenger information project and are excited to see passengers really benefit from the enhanced way that information is being presented,” says Shazad Riaz, Account Manager at Journeo. “By minimising the manual work involved in running the bus station, the management team will also benefit from time and cost savings, enabling them to focus on providing passengers with the best possible experience.”
Adds James Howe, Public Transport Team Leader at Nottingham City Council: “We want people to feel confident in choosing to travel by public transport and this is critical to our overall transport and decarbonisation goals. We also want the new bus station to reflect the Broadmarsh area, an open, vibrant and welcoming space in the city for anyone arriving by bus, tram, train, car, bike or on foot.
“The passenger information system gives customers that confidence and impression, helping everyone get where they need to be quickly, and ensuring all visitors can make the most of their time in Nottingham.”
