Parkeon Transportation used the 2018 Album conference to unveil its web-based, managed service that will “transform the way operators manage their ticketing systems.”
The innovation enables operators to move away from resource-heavy local server-based systems to a web platform that provides a fully scalable approach to monitoring, managing and analysing business critical operations.
“This service delivers significant benefits to operators,” says Darren Humphrys, Parkeon Transportation’s Business Development Manager – UK Bus.
“It brings together all the key processes required to ensure ticketing system integrity, within a platform featuring best practice security standards and designed to reduce the total cost of ownership.”
Parkeon’s managed services platform incorporates:
- Continuous system monitoring and proactive technical support
- Exception reporting and preventative maintenance
- Dashboard environment for intuitive system management
- Customisable reporting
- Analytics for data mining, including hosted Microsoft Excel
- The capability to blend third-party data
- Automatic Vehicle Location (AVL)
- Driver messaging
- Fares and routes configuration
- Advanced security system protocols and automatic updates
- Automatic system backup, archiving and data protection
The managed services solution enables bus operators to take a strategic approach to system integrity, safe in the knowledge that the platform is always optimised for performance and the system’s health is proactively monitored.
This innovation is the latest Parkeon development in a digital pathway that is increasingly enabling public transport operators to integrate back office, payments, hosting and inspection requirements, while delivering the analytical tools to sharpen marketing and scheduling decisions.
Says Darren Humphrys: “Public transport operators are on a journey that will enable their customers to access services more easily using digital transactions married to real-time and personalised information. At the same time, our development of cloud-enabled management architectures and account-based systems, alongside EMV and open payments, are bringing new levels of efficiency and decision-making insight to operators.”
FInd out more: www.parkeon.co.uk
