Snapper Services is to introduce two new features to its Mosaiq Insights platform which it says will help bus operators and local authorities to further improve operational performance.
The “running times” and “stop details” updates provide a stop-by-stop view of the efficiencies across the network and detailed stop-level analysis to identify issues.
Miki Szikszai, CEO of Snapper Services, says: “Public transport operators and authorities are under growing pressure to maintain reliable services while managing tight resources.
“With the introduction of running times and stop details, we’re empowering them with the precise, actionable data needed to address service challenges head-on.
“Transport authorities and operators often tell us they struggle to pinpoint issues across their networks and gain a clear understanding of performance at every level — from individual bus stops to entire routes.
“These features enable them to quickly identify challenges, make informed decisions, and drive continuous improvement across their services.”
The running time feature will allow operators to compare in detail scheduled travel time versus actual running outcome and shows times between bus stops in real-world conditions.
Meanwhile, operators can analyse trends such as late or early arrivals, departure and dwell times, gaps between buses, or instances of “bunching” by means of the stop details function.
Szikszai adds: “By drilling into the performance data of individual stops and routes, we are providing operators and authorities with the assessment tools they need to make timely informed decisions that can significantly improve the efficiency and reliability of their transport systems.
“The feedback from our launch users is that this is a compelling new way to make network adjustments with confidence and we’re looking forward to seeing continuous improvement of network performance.”
“By offering transport operators an even clearer, more detailed picture of their network performance, both by route and location, these features enable faster responses to challenges and more efficient use of resources.
“This in turn supports more reliable services and a better experience for passengers.”
The Mosaiq platform is used by more than a dozen local authorities in the UK and the business claims to process a billion data points per month from networks around the world.
