Nottingham City Transport (NCT) has come out top in a survey by Passenger Transport magazine which scored 85 bus-based apps out of 5. The NCTX Buses app scored 4.8, from 6,000 reviews.
Launched in December 2016, the app is used by hundreds of thousands of bus travellers each week for journey planning, timetables, checking service updates, live bus times and mobile ticketing.
Almost half of NCT’s all-day tickets are now purchased using the app instead of cash.
Anthony Carver-Smith, NCT Marketing Manager, says: “It is testament to our long-term partnership with our app and web partner, Passenger, that our customers are using and benefiting from the best bus app in the country. We have more exciting enhancements coming over the next year, which will make our passenger app even more useful for customers”
Simplification and auto-verification of student and under-19 customers, along with ‘live buses’ showing where all buses are on a map view are also in development.
