A National Express West Midlands CCTV operator has been given a Business Impact Award at the company’s recent Values Awards ceremony.
Garry Davies, based at the bus operator’s Pensnett garage in Dudley, identified an offender who had caused significant damage to buses.
His work lead to the offender being arrested, charged with paying £2,000 worth of damages, and having to spend 19 hours cleaning as part of a restorative justice scheme.
Colleagues nominated Garry for the award and he will now go forward to the National Express Group international final, where he’s up against colleagues from Spain, Morocco, Bahrain, North America, Germany and others from the UK.
Garry has been with National Express West Midlands since 2010. As a CCTV operative he analyses video footage from the company’s vehicles. This can include collisions or crime-related incidents such as vandalism.
Rachel Crump, Safer Travel Partnership Inspector, says: "We work closely with National Express West Midlands to tackle crime and anti-social behaviour on the bus network and CCTV has helped us achieve a 75% success rate in identifying offenders.
"Thanks to Garry's determination, patience and tenacious approach to viewing hours of CCTV footage, he was able to uncover a link with 12 offences which helped us to identify and prosecute an offender."
